Vehicles which sustain damage as the result of an accident, but are not totaled, can usually be returned to their near-original condition at the right auto body shop. Customers must be careful where they leave their car however, since not every one of these businesses offers the same level of professionalism, and service. These tips are important to consider when searching for the best auto body shops in El Paso TX.
It's best to first check out any prospective auto body shop on the Internet before deciding to hire them. Reviews can be found on many sites, some allow customers to post their experiences and opinions on businesses in many categories, and others cater specifically to those who own a car of the same make and model. Some discretion should be used when reading reviews however, with angry, one-lines rants taking a backseat to more in-depth, serious reviews.
Any reputable business should offer a warranty as proof that they stand behind the repairs they do. A potential customer should request to see a copy of the warranty prior to accepting the shop's services. Although a "lifetime" warranty may sound great, such coverage is usually full of exclusions and it is more reasonable to be given a one, two, and three-year warranty for parts, body work, and paint respectively.
It is also important to not overlook any manufacturer's warranty the customer may have for the car. The stipulations of this warranty in terms of the repairs done, and parts used must be followed, otherwise it may be voided. Some manufacturers may not authorize the use of aftermarket or used parts in their vehicles, so it is wise to always opt for original parts.
It is the customer's right to be picky when it comes to the operation, safety, and appearance of their vehicle. There is nothing inappropriate about insisting that only new, factory-original parts be used for the repair. State laws vary where the use of used and aftermarket parts is concerned, so it's advisable to find out what these are specifically upfront.
The most effective way to locate the shop that is most likely to provide a positive repair experience is to visit several of them and get a price estimate and detailed explanation of the repairs. With the quote from the previous other or others the customer can then directly compare prices with the competition and ask these companies about any differences there may be.
It's more likely to get good results by taking the car to a shop which specializes in servicing vehicles of that particular make and model, since they will be more familiar and experienced working with them. Others details to consider include how long the shop has been in business, neatness, how modern the equipment is, friendliness and helpfulness of the staff, and evidence of outstanding service such as awards on display.
The customer must be certain to get all details pertaining to the extent of the repairs and coverage in written form from the insurer or auto body shop. If an issue came up in which it was needed, a written statement is the only official and acceptable form since it is legally binding.
It's best to first check out any prospective auto body shop on the Internet before deciding to hire them. Reviews can be found on many sites, some allow customers to post their experiences and opinions on businesses in many categories, and others cater specifically to those who own a car of the same make and model. Some discretion should be used when reading reviews however, with angry, one-lines rants taking a backseat to more in-depth, serious reviews.
Any reputable business should offer a warranty as proof that they stand behind the repairs they do. A potential customer should request to see a copy of the warranty prior to accepting the shop's services. Although a "lifetime" warranty may sound great, such coverage is usually full of exclusions and it is more reasonable to be given a one, two, and three-year warranty for parts, body work, and paint respectively.
It is also important to not overlook any manufacturer's warranty the customer may have for the car. The stipulations of this warranty in terms of the repairs done, and parts used must be followed, otherwise it may be voided. Some manufacturers may not authorize the use of aftermarket or used parts in their vehicles, so it is wise to always opt for original parts.
It is the customer's right to be picky when it comes to the operation, safety, and appearance of their vehicle. There is nothing inappropriate about insisting that only new, factory-original parts be used for the repair. State laws vary where the use of used and aftermarket parts is concerned, so it's advisable to find out what these are specifically upfront.
The most effective way to locate the shop that is most likely to provide a positive repair experience is to visit several of them and get a price estimate and detailed explanation of the repairs. With the quote from the previous other or others the customer can then directly compare prices with the competition and ask these companies about any differences there may be.
It's more likely to get good results by taking the car to a shop which specializes in servicing vehicles of that particular make and model, since they will be more familiar and experienced working with them. Others details to consider include how long the shop has been in business, neatness, how modern the equipment is, friendliness and helpfulness of the staff, and evidence of outstanding service such as awards on display.
The customer must be certain to get all details pertaining to the extent of the repairs and coverage in written form from the insurer or auto body shop. If an issue came up in which it was needed, a written statement is the only official and acceptable form since it is legally binding.
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