The Ideal Skills Possessed By SBA Loan Officer

By Elizabeth Lee


Financial institutions work tirelessly towards ensuring that members of the public get funds affordably to run their affairs. Workers employed to handle various departments and sections are fully qualified to give the best services. Employees are to possess necessary competencies and ensure that objectives of the firm are achieved. The following are skills that the SBA loan officer should have.

Good time management. Every team player has to ensure that objectives outlined are achieved in the shortest time possible. Credit officer approves the funds to be given to people outside the organization as well as those within. Financial institutions depend on customers, and they have to meet their obligations.

Effective communication prowess. Competent firms are those that guard their information against landing in unauthorized hands. It has to flow from the right person through the laid down channels so that there may be harmony. Matters regarding the loans such as grace period, interest charge and other costs pertaining it should be disclosed to the party concerned. This must be done in the most effective manner.

Analytical ability. The officer needs to read the environment before advancing any funds to customers. Since the business environment is at most times very volatile, a proper analysis should be done. This helps to identify times that can be ideal for credit giving as well as customers who have a good credit history. This is very key since it helps it to avoid losses which come about as a result of loan defaults.

Active listening is key. It is essential for one to listen to the customers to get necessary details that can be helpful in making key decisions. Details that may be given by the client enable credit officer to accept or reject the request made. It is by keenly listening that essential details can be extracted from the client for proper judgment.

Judgment and decision making. After listening to details that a customer gives, one is supposed to make the final verdict on whether to advance the loan. You should be able to use the details available about the person or organization that needs the funds. The creditworthiness of the customer should be unquestionable to be given credit. Also, proper security must be availed to alleviate the firm from losses.

Team mobilization skills. Team members that deal with this section need marshaling so that they can work towards a common goal. The officer in charge of the team has to make the members feel valued even when performing their duties. Every matter pertaining the department must be treated with seriousness by all members so that rightful efforts are input to achieve set objectives.

The above skills are very crucial for any officer in charge of this section for without which one may not be able to deliver. The firm has objectives which are to be achieved regardless of the conditions prevailing. Employees have to ensure that they are achieved in the shortest time possible to enable the firm direct energies to other areas.




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