Improve Service Delivery With Use Of Medical Transportation Software Tools

By Gwen Lowe


The use of medical transportation software tools can help improve the movement of patients to and from healthcare facilities. Good health is of major concern to everyone, and there are people who suffer from different conditions some of which are chronic and require regular medical checkups. The aged people also need close supervision and care because of the deteriorating health.

Patients undergoing medical treatment and checkups have to schedule their appointments so that they are not late and do not fail to see the doctors. Transport can be a problem where there is no proper planning and use of the right tools. Use of technological advances is changing the way healthcare facilities offer their services including the billing, workflow, accounting, and transportation.

Patients need to be moved from one location to another, and if there is no transport or they are not picked, this could lead to delays in treatment as well as poor health. Managing the transport of patients can help improve the patients flow in hospitals and enhance service delivery. With a program that schedules trips for patients to be picked, it ensures that they are taken to the hospitals in time and receive timely checkups and diagnosis.

If there are many patients that need to be transported, it becomes a challenge. At times, even the drivers in charge may not know what time schedule to follow, and some patients may be picked late and not receive their treatment as desired. In order to streamline the transportation needs, the program helps make every activity easy for the healthcare workers.

With this program, it gives the health facilities information on what is required when moving patients from one area to another including the equipments needed such stretchers, tax, ambulatory, and wheelchair. Different patients may require different types of equipments to move them. While some may be able to walk themselves to an ambulance, other may require the use of walk sticks.

Other patients have to be moved in wheelchairs especially those who cannot walk. In addition, some patients are moved using stretchers especially those with injuries. Through the program, transport service providers are able to set up commonly used addresses including those of nursing homes, hospitals, and other facilities.

The billing systems is also made easy with use this program since all trips are recorded based on whether the payment is paid by insurance companies or an individual. Dispatchers can send messages to drivers detailing the trips schedule including time and the equipments needed. Using the system, comprehensive client information is stored, which includes homes addresses, the billing address, and the preferred medical insurance, which may be changed when a trip is being setup.

All trips are assigned a number and the person who is in charge. Keeping track of trips is essential so that the billing systems can be monitored. The paid and outstanding amounts of trips made can easily be derived from the system. The system can handle different aspects including dispatch, reporting, accounting, paging, as well as mapping of trip activities.




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